Paying It Forward

Paying It Forward

“Paying it Forward” is an expression for describing the beneficiary of a good deed repaying the kindness to others instead of to the original benefactor. (Wikipedia) I recently taught a group of new and existing managers a class on management essentials – things to...

TMDC Focus on Energy

As leaders, we have a responsibility to set the tone for our teams and foster a positive work environment. Celebrating wins (big and small!), sharing sincere and positive feedback, and honoring special occasions of team members can build enthusiasm and energy. FIRST,...

Lisa’s 5 Tips To Communicate Effectively

Lisa recently participated in an episode of the Accendo Reliability podcastwhere she discussed effective communications in a group setting. Group facilitation and communication strategies are a major part of the TMDC, so take the opportunity to hear Lisa...
TMDC Leadership Spotlight: Operational Competencies

TMDC Leadership Spotlight: Operational Competencies

The Team Manager Development Center includes a focus on 12 key leadership competencies. Those 12 competencies are grouped into either Operational, Interactive, or Personal groups. In this post, we’re going to examine the Operational Competencies that are...
The Power of Clear Objectives

The Power of Clear Objectives

Objectives are specific and clear. They are not ambiguous and do not shift over time. Although goals and objectives are terms that often are used interchangeably, there’s a real power in giving objectives a separate identity in how you think about your business...